Privacy Notice

Restorative Solutions CIC is committed to protecting the privacy of people who visit this website.

Information we collect

If you visit this website we will collect the individual identification number assigned to your computer when you connect to the internet. This is known as an ‘IP address’ and is automatically logged by our web server and used to facilitate your access to the website. However, we do not use IP addresses to identify visitors to the website. We collect this data simply to monitor overall trends in our site traffic to help us improve the site and deliver a better web experience.

When you send us an inquiry via email, or by filling a form on the website, you may give us personal information about you. This could include your name, your date of birth, your postal address, your email address, and your telephone number.

What we use this information for

Restorative Solutions will only use your personal information collected through this website to respond to your queries, and, occasionally for the purposes of measuring trends in the visitors to our site.

Confidentiality and disclosure

Restorative Solutions does not normally disclose your personal information to third parties except to service providers acting on its behalf under the strictest confidentiality conditions and with your consent. 

We may, however, in exceptional circumstances, give the personal information you supply to us to other agencies without your consent - such as local authorities or the police - to comply with specific legal requirements.

Restorative Solutions will seek your approval first before passing on any relevant information about you. However, should withholding your information result in yourself or anyone else being harmed, as an organisation we would have to pass on the information required by law. In such instance, we will inform you of our intent and make available any information being passed at your request.

Your rights

You have the right to access the personal information that we hold about you, to require that information to be corrected and, in some circumstances, to object to our processing of your personal information. If you wish to exercise any of these rights or have any other questions about this privacy statement, please email KateHook@restorativesolutions.org.uk.

Let's help to support you

Talk to our Restorative Justice service team in confidence

Email Us

Or call us on 0800 783 1583

Case Studies

A Racially Aggravated Public Order Offence

An Asian shopkeeper was verbally abused by the offender. This was a Police referral and the Restorative Justice c...

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Addressing Violence Within a Family

K contacted the Kent and Medway Restorative Justice Service following a serious violent episode carried out on her and her husband (P) by their ado...

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Assault At A Music Festival

Elizabeth was at her first music festival when she was attacked by a total stranger. She suffered bruising to her face and was badly shaken up. The...

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Assault Case

Kev received a conditional caution after he assaulted a stranger on a night out. As part of the conditional caution, he was required to have a disc...

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Conditional Cautions and Restorative Justice

One evening in December 2023, Brad was driving along a motorway when a car indicated to join the carriageway from a slip road, causing him to swerv...

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Fatal Collision: Sister Meets Driver Who Killed Her Brother

Many people would keep the deceased’s family and offender apart, leaving questions unanswered, shame unexplored, and bitterness to cause stress a...

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Lucy's Story

Lucy took part in Restorative Justice seven years after her ex-partner violently attacked her, and bravely shared her story with why-me.org...

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Using a Restorative Approach to Address Conflict in the Home

The referral was received from one of the Early Help practitioners at Kent County Council. The son was displaying an increasing level of verbal and...

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What People Say About Restorative Justice

The facilitators have been wonderful. I feel stronger than I did. I would really recommend Restorative Justice.

Mrs Wilson

I actually appreciated how quick the process happened.

Mr Atkinson, victim.

It was an opportunity to help the offender reform.

Mr Bird, victim.

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